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Cisco Certified Support Technician Certifications

Establish your career in IT with a work-ready Cisco Certified Support Technician certification.

This program includes two certification exams designed to validate work-ready skills and knowledge to help learners find a job in the field of networking and cybersecurity. Earning a Cisco Certified Support Technician certification showcases the learner’s skillset to employers, telling them they are ready to roll up their sleeves on day one.

The CCST Networking and CCST Cybersecurity exams were created by a team of subject-matter experts from diverse careers and industries (including Cisco employees, networking and cybersecurity professionals, hiring managers, professors, teachers, and the experts at Certiport) to ensure these certifications effectively bridge the gap between education and the skills and knowledge needed to succeed in the workplace. It helps prepare learners for high-demand roles in cybersecurity and networking, including analysts, auditors, support specialists, and technicians.

Cisco Certified Support Technician Networking Exam

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Cisco Certified Support Technician Cybersecurity Exam

Get Certified and open the door to new opportunities!

Cisco:

    • Cisco Certified Support Technician – Cybersecurity – 40-50 questions (50 minutes)
    • Cisco Certified Support Technician – Networking – 35-50 questions (50 minutes)

Retake Policies

  • If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
  • If a candidate does not achieve a passing score the second time, the candidate must wait 2 days (48 hours) before retaking the exam a third time.
  • A two-day waiting period will be imposed for each subsequent exam retake.
  • There is no annual limit on the number of attempts on the same exam.
  • Retake vouchers must be used within 60 days of the initial failed exam. If a retake was purchased, the retake voucher is sent by email after a failed exam.
  • If a candidate achieves a passing score on a Cisco exam, the candidate may take it again.

 

Test results found to violate this retake policy will result in the candidate not being awarded the attempted credential, regardless of the score.

This policy applies to both voucher-based and site-license-based Certiport Authorized Testing Centers.

A valid voucher is required for each exam attempt. Do not schedule an exam past the expiration date of the voucher. If the voucher is expired, you must purchase a new voucher. To purchase a single take voucher, voucher with retake, voucher with retake + practice test, or voucher with retake +  practice test + training bundles — CLICK HERE. If you are ready to schedule, click the blue SCHEDULE NOW! button and schedule your exam.

A Certiport voucher is a 16 character code (XXXX-XXXX-XXXX-XXXX). If you purchased a voucher or was issued a voucher from your school or organization, please assign the voucher to your Certiport account, immediately. This ensures the voucher is valid for the exam you are taking. Make sure the name of the voucher correlates to the exam you are taking.

If you purchased a voucher with a retake, the retake is issued ONLY if the exam is failed. A voucher is valid for one exam attempt. A retake is valid for one retake attempt. A retake voucher can only be used for the exam that was not passed. It cannot be used for a different exam.